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Privacy Policy

Effective Date: January 1, 2026 | Last Updated: May 1, 2026

Car Spectrum ("we," "our," or "us") provides software tools for campaign management, contact management, media management, and social/messaging integrations. This Privacy Policy explains how we collect, use, store, and share information when you use our website, web app, mobile app, and related services.

1. Information We Collect

a. Account Information

  • Name
  • Email address
  • Phone number
  • Company or business name
  • Login credentials or authentication-related information

b. Profile and Business Information

  • Profile details you submit
  • Social account connection status
  • Business preferences and settings

c. Contact and Campaign Data

  • Contacts uploaded or entered by you
  • Contact groups
  • Campaign content, templates, captions, hashtags, scheduling data, and campaign history
  • Delivery, send, and failure status data

d. Media Content

  • Images, videos, and files uploaded through the platform
  • Metadata such as file type, size, name, and upload timestamps

e. Integration Data

If you connect third-party services such as TikTok, WhatsApp Business, or Telegram, we may collect and store connection-related information such as account identifiers, access status, tokens handled by our backend, and data needed to perform requested actions through those services.

f. Device and Usage Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • App and website usage activity
  • Log files, diagnostics, and error reports

g. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, improve performance, and understand product usage.

2. How We Use Information

  • Create and manage user accounts
  • Provide campaign, media, contact, and integration features
  • Authenticate users and secure accounts
  • Process scheduled and manual publishing or messaging actions requested by you
  • Improve platform performance, reliability, and user experience
  • Troubleshoot technical problems
  • Communicate service updates, support responses, and important notices
  • Enforce our Terms and protect the platform from misuse
  • Comply with legal obligations

3. Third-Party Integrations

Car Spectrum may integrate with third-party platforms, including but not limited to:

  • TikTok
  • WhatsApp Business / Meta
  • Telegram

When you connect a third-party account, you authorize us to interact with that service on your behalf as needed to provide the requested functionality. Your use of those third-party services is also subject to their own terms and privacy policies. We are not responsible for the independent privacy or security practices of third-party platforms.

4. How We Share Information

We do not sell your personal information. We may share information only in these situations:

  • With service providers or infrastructure vendors who help us operate the platform
  • With integrated third-party platforms when you request an action involving those services
  • With your consent or at your direction
  • To comply with legal obligations, court orders, or lawful requests
  • To protect our rights, users, systems, or business operations
  • In connection with a merger, acquisition, restructuring, or asset transfer

5. Data Storage and Security

We use reasonable administrative, technical, and organizational measures to protect data against unauthorized access, misuse, loss, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to provide the service, maintain account records, support platform operations, resolve disputes, enforce agreements, and comply with legal obligations. You may request deletion of your account or certain data, subject to legal, security, and operational retention requirements.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request details about how your information is used

To make a request, contact us at: support@carspectrum.com

8. Cookies and Analytics

We may use cookies and similar technologies for authentication, session management, remembering user preferences, performance and diagnostics, and usage analytics. You can manage some cookie preferences through your browser settings, but disabling cookies may affect platform functionality.

9. Children's Privacy

Car Spectrum is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. International Data Handling

If you use Car Spectrum from outside the country where our systems are operated, your information may be transferred to and processed in other jurisdictions where data protection laws may differ.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date and may provide additional notice where appropriate.

12. Contact Us

Car Spectrum

Email: support@carspectrum.com

Phone: +1 (555) 123-4567

Address: 123 Luxury Drive, Beverly Hills, CA 90210, United States